The Real-Time Messaging platform combines CarNow’s best online engagement tools into a single solution. This suite of conversational commerce calls to action delivers you a higher volume of qualified car shoppers and helps you meet their specific needs in real-time.

CarNow’s platform is the first digital retailing solution built for a simplified customer shopping experience that closes more deals. Industry-leading integrations and reliable market data provide car buyers with confidence, while live-assisted sessions guide them through the entire buying journey.

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Live Help Needed!

Your selling agents can capitalize on qualified, in-the-moment prospects by activating a notification that prompts and prepares a manager to enter the conversation at just the right moment – anytime, anywhere, and on any device.

Live Conversational Calls-to-Action (CTAs) Engage Customers with Personalized Communications

Using natural language responses, move clients through critical steps including scheduling a test drive, valuing their trade, pre-qualifying for credit, and getting an e-price.

Comprehensive Messaging Integrations

CarNow’s growing list of messaging integrations includes Invite, Trade Tool , Facebook, OfferUp, ABC, Google Analytics, CarWars, Impal, LotLinx, AutoTrader, WhatsApp, Google Inventory, Facebook Inventory, and YouTube. The platform also includes click-to-text and video chat functionalities.

Direct Service Scheduling Seamless Service Booking Experiences

Our agents are fully trained to utilize your own online service scheduling tools and programs to directly schedule service appointments with your customers.

Rich Content

The CarNow platform’s rich content offerings include virtual brochures, vehicle comparisons, e-business cards, YouTube links, and finance application solutions.

DealerHome Mobile App

Easily communicate with your customers on the go with CarNow’s mobile app available on the App Store and Google Play.